Make the phone ring.
Norrow is a Toronto marketing agency for owner-run businesses. Websites, search, social and video, all built for one outcome: a customer who calls.
Four things, done properly.
Most small agencies list twenty services. We do four, because four is what a business that lives on the phone needs.
Websites
Built to be called from a phone. Five pages that say what you do, where you do it and how to reach you, live on your own domain, checked on a phone before you ever see it.
How we buildSearch
Found when someone is looking. Your Google Business Profile set up properly, a page for every city you serve with real local geography, and the technical work Google reads. No promises about rankings, only the work that earns them.
How we rankSocial and content
Present without the daily grind. A monthly plan, the posts designed, the captions written in your voice, scheduled, and reported on in one plain page.
How we postBrand and video
Look like a company worth calling. A name and a mark that hold up on a truck door and a business card, and short video, made from your real work, for your site and your feeds.
How we brand
Found across Ontario.
Search done in the order that works: the map listing first, then a page for every city a business serves, written from that city's real geography, never invented.
Eight city pages for one truck repair company, Sarnia to Cornwall, each written from the real yards, corridors and truck stops of that city. The case study
Work
One business at a time, with real names and real numbers, once the owner is happy to be shown.
Rolling Highway Repair
A website, a scroll-driven film of their own van, eight city pages along the 401, and a fleet page written for the person who signs the maintenance contract. The full case study
Three concepts, three trades
Invented businesses, real builds. A detailer, a restaurant and a cabinet shop, each with the motion piece we would build for that trade. Every one says at the top that it is a concept.
How a project runs
You see the price before we start and the work before you pay for it. The whole thing runs on one phone number and one page a month.
Call
Twenty minutes on the phone. What you do, who calls you, what you want more of.
Plan
One page back the next day: what we will build, what it costs, what you need to give us.
Build
A working site or a finished set of posts, on a link, before any invoice.
Launch
Live on your own domain, in your name, with a one-page sheet of every login.
Report
Every month, one plain page: calls, what brought them, what changes next.
Who we work with
Owner-run businesses in Toronto and across Ontario, where the owner still answers the phone and knows what a good month looks like. If you need a shopping cart or a national campaign, you need someone else, and we will say so on the first call.
- Trucking and transport
- Auto repair and detailing
- Trades and contractors
- Cleaning and property care
- Restaurants and catering
- Retail and showrooms
- Clinics and studios
- Movers and logistics
- Professional services
What you can hold us to
Written down because a promise you can point at is worth more than one you remember.
The price comes first
You get a number before any work starts, and the number on the invoice is the number on the plan.
You own everything
Your domain in your name, your files, your accounts. If you leave, you take it all, and we help you carry it.
Nothing invented
No written reviews, no guaranteed rankings, no numbers we cannot show you. It is the law in Canada and it is how businesses get delisted.
A person answers
Call the number on this page and a person picks up. Voicemail means a call back the same day.
Tell us what you need more of.
More calls, more of a certain job, more of a certain customer. That is the brief. We take it from there.